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No, additional documentation like a customs invoice is not necessary if you are only sending an envelope or document. However, if your shipment includes items such as a DVD, a customs invoice will be required.
The price we quote includes all applicable surcharges and door-to-door delivery. The only costs not covered are customs duties and taxes, which are determined and applied by the destination country's government at the point of entry. These charges are outside our control.
Yes, we can ship pallets weighing up to 1,000 kg. However, loading facilities must be available at both the collection and delivery locations. For multiple pallets, road or cargo shipping is often more cost-effective than air. Contact our customer care team for a customized quote.